Individual company : Mrs Joelle LUGRIN Name : JL CONSEIL EN IMAGE - Mrs Joëlle LUGRIN SIRET : 80412679500017 ADDRESS :Impasse de la Ravoire 74370 Epagny Metz Tessy
ARTICLE 2 - Conditions of application
The general conditions of sale apply to all services provided by Mrs Joelle LUGRIN. The present general terms and conditions of sale and services apply, without restriction or reservation, to all services and sales proposed and concluded by Mrs Joelle LUGRIN on her website, brochures and/or catalogue.
By purchasing a service on the website, the buyer agrees to have read, understood and accepted the General Terms and Conditions of Sale set out in this text.
ARTICLE 3 : Order
Any intervention of Mrs Joelle LUGRIN is necessarily the subject of a detailed and personalized invoice given or sent (e-mail, fax, and/or simple letter) to the Customer. This invoice includes the designation and the type of services determined from the request expressed by the Client as well as the related terms and costs.
Mrs Joelle LUGRIN undertakes to accept your order under the terms of these general terms of sale.
Orders can be sent by :
- by mail by filling in the contact form directly on the website
By confirming your booking request, you accept the entirety of these general terms and conditions of sale made available to you on the site, and acknowledge that you are fully aware of them, thereby waiving the right to invoke any contradictory document, and in particular your own general terms and conditions of purchase, as the act of purchasing implies acceptance of these general terms and conditions of sale.
This confirmation as well as all the data that Mrs Joelle LUGRIN will have recorded will constitute the proof of our transactions.
The orders are final only after reception of the payment, payment can be made by computer transfer on the website, standard bank transfer, PayPal.
Article 4: Services and obligations
During the duration of the service, Mrs Joelle LUGRIN undertakes to make every effort to carry out the service ordered.
On the day of the service, the beneficiary will not be able to change the content of the service, unless agreed by Mrs Joelle LUGRIN.
Conduct of the service:
In order to ensure the smooth running of the service, the client undertakes to arrive on time for the appointment previously agreed with Mrs Joelle LUGRIN and to pay the amounts due before the service begins.
The service is valid only once, and if the client is not present at the meeting place, the service will be definitively lost and will not give the right to any reimbursement.
Similarly, any service not cancelled at least 72 hours in advance will be lost, except in the case of force majeure, understood as being an unforeseeable event, independent of the client's will, according to legislation and constant case law.
In the event of a delay of more than 30 minutes, Mrs Joelle LUGRIN reserves the right not to carry out the service in its entirety.
Any time spent waiting for the client by Mrs Joelle LUGRIN will be considered as time included in the service ordered.
Article 5 – PRICES
The prices indicated are in euros, VAT is not applicable.
Madame Joelle LUGRIN reserves the right to modify its prices at any time, but undertakes to apply the rates in force at the time of your order.
For the countries of the European Union, please note that the prices appearing on the site when you place your order are given in euros.
Article 6: Limitation of liability - Force Majeure
Mrs Joelle LUGRIN cannot be held responsible for any indirect damage resulting from the purchase of products during the "shopping accompaniment" service.
Any delay in the execution of the service due to circumstances beyond the control of Madame Joelle LUGRIN cannot lead to the cancellation of the order. Mrs Joelle LUGRIN cannot be held responsible for any damage resulting from this delay.
The following events are considered as exonerating in particular
- disasters of atmospheric origin such as frost, snow or exceptionally heavy rainfall,
- thaw barriers,
- fire, flooding or explosion for any reason whatsoever,
- strikes or stoppages that may affect one or other of the parties or the service providers participating in one of the stages of the service.
Mrs Joelle LUGRIN will inform the client in due course of the cases and events listed above.
Article 7 : Payment
You can pay by credit card, Paypal, bank transfer. Currencies other than the euro are not accepted. Payment by cheque is only possible for cheques in euros drawn on a bank domiciled in France. The cheque must be made payable to Joelle LUGRIN and sent to the following address Impasse de la Ravoire 74370 Epagny Metz Tessy
Mrs Joelle LUGRIN reserves the right to suspend or cancel any order, whatever their nature or level of execution, in the event of non-payment of any sum due or in the event of a payment incident.
In case of absence of the customer, if he does not warn the company within 72 hours before the time and date of his appointment, all sums committed by him, will be definitively lost except in cases of force majeure.
An electronic invoice will be sent to the client after receipt of payment.
Article 8 - Complaints and right of retraction
Any dispute or claim can only be taken into consideration if it is formulated in writing and addressed to Mrs Joelle LUGRIN, within 8 (eight) days maximum after the purchase of the service.
In all cases, the withdrawal document must include at least the customer's first and last names, as well as the order number.
It is up to the consumer to prove that he has validly exercised his right of withdrawal.
The refund is made using the same method of payment as that used by the customer.
Article L. 121-21-4 of the Consumer Code.
Article 9: Protection of personal data
In application of the law 78-17 of January 6, 1978, it is recalled that the nominative data which are requested from the buyer are necessary for the processing of his order and the establishment of invoices, in particular the processing of information communicated through the site of Mrs. Joelle LUGRIN was the subject of a declaration to the CNIL.
The buyer has, in accordance with the national and European regulations in force, a permanent right of access, modification, rectification and opposition with regard to the information concerning him/her.
Article 10: Applicable law and competent jurisdiction
The present general conditions of sale are subject to French law. Any dispute arising from its execution will be submitted to the courts of the organiser's registered office.
Thank you for your visit to the site www.joelle-lugrin.com
Below you will find our policy regarding the processing of personal data. We strongly urge you to read it, by visiting this site you accept the practices that we detail and you adhere to the terms and conditions set out below.
The site www.joelle-lugrin.com is intended for the personal information of Internet users who use it
General informations : This site is the property of Joëlle Lugrin
This site was created by: Too Be Web Route de Genève 19 1291 Commugny This site is maintained by: Too Be Web Route de Genève 19 1291 Commugny This site is hosted by: Infomaniak Network Rue Eugène-Marziano 25, 1227 Geneva Contact: 0041 22 776 21 21
Copyright: Joëlle Lugrin
Applicable right : The website www.joelle-lugrin.com and these general conditions are subject to French law and are written in French.
MOTEL LE LEMAN reserves the right to modify these legal notices at any time. The user agrees to consult it regularly.
Protection of personal data : You can consult the www.joelle-lugrin.com site without having to reveal your identity or any other personal information about you. Joëlle Lugrin is committed to respecting your privacy and protecting the information you provide to it. In particular, the personal data collected on the website www.joelle-lugrin.com are intended for the use of Joëlle Lugrin. They are confidential and treated as such.
Regarding the nominative information that you may have to communicate to us, you have the right to access and rectify in accordance with the Data Protection Act. If you have subscribed to information services by electronic mail ("newsletter") you can opt out of receiving these mails.
We point out that in order to offer you ever more suitable products and services, certain non-personal information relating to your activity on this site will be collected automatically. This information is intended for Joëlle Lugrin and may also be used in the context of commercial or marketing operations or serve as a basis for studies and analyzes.
This information will in no case be communicated to third parties. Only the staff of Joëlle Lugrin have access to the data.
Security : We take all necessary precautions to preserve the integrity of the data, its confidentiality and prevent any communication to unauthorized third parties.
Hypertext links: The establishment of a hypertext link to the site www.joelle-lugrin.com does not require the prior written authorization of Joëlle Lugrin. Nevertheless, Joëlle Lugrin must be informed within a maximum period of 30 days after the establishment of the link.
In any case, Joëlle Lugrin is in no way held responsible for the content as well as the products or services offered on the sites to which the site www.joelle-lugrin.com would be linked by hypertext links or any other type of link.
Intellectual property rights: Joëlle Lugrin advises users of this site that many elements of this site: a) are protected by copyright law: this may be the case in particular for photographs, articles, drawings, animated sequences, ...; b) and / or are protected by design law; c) are protected by trademark law.
The elements thus protected are the property of Joëlle Lugrin or of third parties who have authorized Joëlle Lugrin to use them.
Any reproduction, representation, use, adaptation, modification, incorporation, translation, marketing, partial or complete by any process and on any medium whatsoever (paper, digital, etc.) are prohibited without the prior written consent of Joëlle. Lugrin, under penalty of constituting an infringement of copyright and / or designs and / or trademarks.
Copyrights and / or Rights in Designs and Models: The photographs, texts, slogans, drawings, images, animated sequences with or without sound as well as all the works integrated into the site are the property of Joëlle Lugrin or of third parties who have authorized Joëlle Lugrin to use them.
Reproductions, on paper or computer, of said site are authorized provided they are strictly reserved for personal use excluding any use for advertising and / or commercial and / or information purposes and / or whether they are in accordance with the provisions of the Intellectual Property Code.
Product information: As part of a policy of constant improvement of its products and services, Joëlle Lugrin may modify the characteristics of its offer at any time. The products and / or services presented on this site are these are distributed in mainland France.
In any event, the information contained on this site is general information and has no contractual value.
Limitation of Liability: You use the site www.joelle-lugrin.com under your sole and entire responsibility. Joëlle Lugrin cannot be held liable for direct or indirect damage, such as, in particular, material damage, loss of data or programs, financial damage, resulting from the use of this site or sites linked to it.
Update : Joëlle Lugrin reserves the right to modify and update, without notice, these legal notices and all the elements and products presented on the site. All of these modifications are binding on Internet users who must consult these General Conditions each time they log on.
Statistical monitoring data: We use the connection data for our consultation statistics (type of browser, number of visitors, sections visited, etc.) for the optimization of our site in terms of sections and navigation, but this information is not transmitted to third parties.
Reproduction on paper: With the exception of iconography, reproduction of the pages of this site on paper is authorized, subject to the following three conditions:
- free distribution. - respect for the integrity of the documents reproduced (no modification or alteration of any kind). - explicit citation of the site www.joelle-lugrin.com as the source and mention that reproduction rights are reserved and strictly limited.